I was having a hard time on taking the pictures as the light there is quite orangy and after taking a few I gave up with the rest of pictures. This would be a summerize posting as I am quite tied up with work load today. sorry for the simlified version.
I have been to quite a number of a restaurant, and this would be the WORST service hotel restaurant I ever went.
1st the tim sum for 2nd round we have to wait for 30 minutes at least on that day. Then we complain why is it like that, then what one of the guy manager told us they did not expect so much crowd and we just have to wait. With his way of talking and attitude had spark the fire of K and then one of the K complain you should prepare a lot what, since this is eat all you can buffet lunch. Then scold till the manager face change colour. One of the Auntie that push the cart also same case.
2nd was when the cart came out, the took the food to the same table 3 times, then start to piss us off till another K shouted ‘aunnnnttttiiiieeeeeee…. Where is our tim sum? So long still never come?’ with a lot of people staring at us, we don give a damm. Then they gave us a few baskets. Then shouted again, push the whole bloody cart here!! Is because they keep serving that first table like they were the VIP or Dato or whatever we just do not care. We just want our food as we don have that much time.
Then complain again, why is this happening. The manager was speechless and another lady manager(if not mistaken) which is much more polite and explain to us and we complain about that guy manager.
The food here is actually quite nice, for a normal serving type of tim sum. The things that I love the most or you should not miss are the ‘Polo Bun’. I took 4 of it.
-= Ka Ching =-
Food Rating 4/10,not bad unless they improve their service ~ -Stamped-
–Warning– This is based on my individual taste. Try it at your own risk-
Location:
Federal Hotel
35, Jalan Bukit Bintang
Kuala Lumpur
Tel: 03-2148 9166
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